We’re proud to share that our amazing parks have been recognised with multiple prestigious awards at the 2025 Caravan Parks Association of Queensland (CPAQ) and Caravan Industry Association of Australia national awards!
From the immaculate grounds of Kirra to the welcoming smiles at Broadwater, our parks took home five major state awards and a national People’s Choice Award—a true reflection of the passion, dedication, and excellence our team brings to every guest experience.
🥇ReviewpRro People's Choice Caravan Park of the Year
Gold Winner: Ocean Beach Tourist Park
We’re thrilled to share that Ocean Beach has taken out the top spot in the ReviewPro People’s Choice Caravan Park of the Year Award! After scoring Silver last year, the team has gone one better—bringing home Gold and officially being named the #1 caravan park in the country.
What makes this win even sweeter? It’s all thanks to the incredible guest service that keeps visitors coming back year after year. From warm welcomes to thoughtful touches, the Ocean Beach team consistently goes above and beyond—and the glowing reviews prove it. Congrats to the team for showing that genuine hospitality always shines through!
🏆Employee of the Year
Winner: Vicki Torti, Broadwater Tourist Park
Every park has that one legend who keeps things running like clockwork—and for Broadwater, that’s Vicki! With nearly 15 years of dedication under her belt, Vicki’s journey from receptionist to Duty Manager at Broadwater Tourist Park is nothing short of inspiring. Her passion, pride, and people-first attitude have made a lasting impact on our team and every guest who walks through our gates. That’s why she’s our well-deserved Employee of the Year!
🏆Outstanding Host
Winner: Broadwater Tourist Park
Exceptional guest service isn’t just something Broadwater aim's for—it’s part of their everyday culture. The team understands that a great holiday is about more than just a prime location or top-notch facilities; it’s about creating a warm, welcoming environment where every guest feels valued and part of the community.
What sets Broadwater apart is their unwavering commitment to our core values of respect, compassion, trust, and teamwork. These values shine through in every interaction, even when faced with challenges like construction noise or no Wi-Fi. Despite these hurdles, guests consistently rate their experience among the highest, with glowing TripAdvisor (4.6/5) and Google (4.5/5) reviews. From thank-you cards to handwritten notes, it’s clear that the genuine connections the team builds are what keep guests coming back.
Highly Commended: Tallebudgera Creek Tourist Park
Big shout out to the team at Tallebudgera Creek for earning a Highly Commended nod in the Outstanding Host Award! As one of Queensland’s busiest parks, things can get hectic—but the team never loses sight of what matters most: creating a warm, welcoming space for every guest.
Over the past 18 months, they’ve tackled major infrastructure upgrades across all 385 sites—electrical, water, and sullage—with honesty, empathy, and a whole lot of teamwork. Even when things got tricky, the crew kept guests informed, calm, and smiling. Their service-first attitude, resilience, and genuine care have not only kept guests coming back, but also brought the team even closer together. We couldn’t be prouder!
🏆Good Corporate Citizen
Winner: Burleigh Beach Tourist Park
We’re proud to celebrate Burleigh Beach for receiving the Good Corporate Citizen Award! This recognition highlights their incredible efforts to make tourism more inclusive and accessible for everyone.
Since the launch of Queensland’s Year of Accessible Tourism in 2023, the team at Burleigh has stepped up in a big way—investing in accessible cabin upgrades, adding a Sand-Cruizer beach wheelchair, and partnering with organisations like Spinal Life Australia and Xavier Children’s Network to offer free beachside holidays to those who need it most. Their commitment to accessibility goes beyond infrastructure—it’s about creating meaningful, memorable experiences for all guests.
By embracing national and state strategies and the Federal Government’s 'Welcome Framework', Burleigh Beach Tourist Park is setting the standard for what it means to be a truly inclusive and community-minded destination.
🏆 Tidy Park Award
Winner: Kirra Beach Tourist Park
We’re proud to announce that Kirra Beach has been awarded the Tidy Park Award—recognising their outstanding commitment to cleanliness and presentation. At Kirra, maintaining a clean, well-kept environment isn’t just a task—it’s a shared value embraced by the entire team.
From spotless facilities to beautifully maintained grounds, the team works together to uphold high standards every day. With structured training, a proactive QR code reporting system, and a culture of accountability, every detail is carefully managed to ensure a clean and safe park environment. Positive feedback and glowing reviews are regularly shared and celebrated, reinforcing the direct impact of their efforts on guest satisfaction.
Cleanliness at Kirra isn’t just about appearances—it’s about creating a safe, comfortable, and memorable experience for every guest!
🏆Simon Warner Memorial Young Achiever of the Year
Winner: Matt McDonald, Broadwater Tourist Park
At just 24 years of age, Matt is excelling as Park Manager at Broadwater, prioritising safety, fairness, and support, and advocating for staff needs. He never asks his team to do something he wouldn’t do himself, whether it’s unclogging toilets, helping clean a cabin or tasks too disgusting to mention! He’s all about supporting his team and creating a workplace where everyone feels valued. That down-to-earth, lead-by-example style has earned him the trust and respect of the crew—and made him a cornerstone of the Broadwater family.
Posted: May 28th 2025
