At Gold Coast Tourist Parks we are committed to creating extraordinary holiday experiences for everyday people. We aim to welcome guests with the highest level of customer service and hospitality, regardless of their individual needs.
We are committed to ensuring everyone is able to enjoy their holiday and have the best knowledge to make an informed decision on their stay. In the spirit of inclusion and equal access, we are providing the following information that accurately describes the accessibility of the facilities provided at our Tourist Parks.
City of Gold Coast Mobility Maps
The City’s mobility maps are designed to provide accessibility information to assist residents and visitors to plan their stay and move around the city safely. Map information includes the location of accessible toilets, change facilities, accessible car parking spaces, pathway gradients, location of kerb ramps and key buildings and services. Transport information for light rail stations, bus stops and bus routes is also featured.
Printed and electronic mobility maps are now available for Broadbeach, Burleigh Heads, Surfers Paradise, Southport Central Business District (CBD) and Broadwater Parklands. Visit cityofgoldcoast.com.au/mobilitymaps for more information.
The Park reception office has level entry access with no stairs. The double sliding door entrance is fully automated, providing ample access for wheelchair or pram mobility. Kiosk shelves are stacked from floor level to head height and assistance from reception staff is on offer upon request.
A qualified First Aid Officer is always available. Emergency assistance is provided by the resident manager outside of office hours. An intercom is located near the reception entrance door. Service animals are welcome in the Park, with documentation. Onsite security patrols the Park grounds nightly.
Getting around the Park
Mobility is made easy throughout the park grounds via the internal road network and pathways leading to facilities. Park roadways are illuminated by night and are suitable for users of wheelchairs, prams and mobility scooters.
Recreation / Games Room
The Games Room is located adjacent to reception. Access is level with no stairs, suitable for wheelchairs and prams. This indoor space features a TV with Foxtel and coin operated gaming machines. There is ample space for mobility throughout the facility, which provides alternative entertainment to the beach and outdoors.
An accessible bathroom and separate toilet facility are located at the Park amenities block. Both rooms are accessed via a ramp, have 800mm wide doorways and a sink height of 750mm. The shower features a hand-held showerhead, fold down seat and lever taps. The toilet height is 500mm.
The entrance doorway to the laundry is 800mm wide with a 140mm high step up. The majority of washers and dryers provided are front loading, low level and coin operated. Sink height is 850mm.
The sheltered and fully equipped camp kitchen facility has ramp access. Sink and barbeque height are 900mm.
Accommodation – Accessible Studio Cabin
Our fully accessible studio cabin accommodates up to 3 guests with the use of a sofa bed. This cabin is fully accessible by wheelchair, and the open-plan design enables comfortable mobility throughout.
Cabin features include a ramp leading to the balcony and entry. The bathroom is equipped with grab rails, adjustable hand held shower head and fold down bench seat.
- Main glass sliding door: 1000mm wide
- Bathroom doorway: 880mm wide
- Kitchen bench height: 900mm
- Small table height: 700mm
- Fridge and microwave are at knee height
Click here to view more photos and book the Accessible Studio Cabin.
Accommodation – Easy Access Cabin
Please note that this four-berth cabin does not meet current fully accessible standards, but it does have ease of access features that include a ramp leading to the front door for easy wheelchair access, and an equipped bathroom (further details beneath).
Entry is via a glass sliding door (790mm wide) and a 40mm high lip. Interior flooring is timber-finish throughout for easy mobility.
Interior doorways measure up to 800mm wide and the kitchen bench is 900mm high. Grab rails are conveniently placed to bathroom basin, shower and toilet use. Shower fittings include an extendable hand held shower head, lever operated taps and a fold down bench seat. Toilet has contrast colour seat.
Click here to view more photos and book the Easy Access Cabin.