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We value providing you with a safe, relaxed, friendly, community environment.


The use of the term personal information in this privacy statement means any information from which your identity is apparent or can be reasonably ascertained.

Council of the City of Gold Coast collects personal information for the purposes of providing customer service at its tourist parks. Council complies with the Right to Information - Information Privacy Act 2009 when dealing with all personal information provided. Any personal information you supply in making a booking request, responding to a customer survey or signing up to our newsletter will only be accessed and used solely for the purposes for which it has been provided. Your information will not be given to any other person or agency unless you have given us permission or we are required by law. You can ask us to correct any errors or make amendments to personal information we have about you, subject to you providing City of Gold Coast with evidence of identity.

We do not collect personal information about you if you are only browsing this website.


The Queensland Government's Information Privacy Act 2009 was enacted in June 2009, with a compliance date of July 2010 applied to Queensland local government. Council has undertaken to comply with this new legislation where it does not conflict with over-riding Queensland legislation such as the Local Government Act 2009 and the Planning Act 2016.


City of Gold Coast measures traffic to this website and uses cookies through Google’s Analytics display advertising features to monitor visits. Cookies identify and recognise the computer, but not the person using the computer, when you visit our website.

The use of cookies is an industry standard and most major websites use them. The data obtained is used to help us improve the website and each user’s experience. We also use this information to offer you tailored content. If you prefer not to have cookies monitor your website usage, you can change the privacy setting of your browser to disable cookies or to warn you when cookies are being used. Google Analytics offers opt-out tools for the web or you can refer to your Internet browser’s ‘help’ information about how to change your cookie preference.

The information we can log when you access this website includes:

  • your IP or server's address;
  • the date and time of your visit to the site ;
  • the pages accessed and time spent displaying each page;
  • your operating system (for example, Windows 7, iOS 8.1);
  • your web browser version and type (for example, Internet Explorer 11, Safari 8.0);
  • the time taken to transmit information to you;
  • the previous Internet address from which you came directly to this website.

No attempt will be made to identify users individually except in the unlikely event of an investigation, where inspection of the Internet web server logs is required by law (for example, by a law enforcement agency).


We welcome feedback from our website visitors to improve the services provided on this website. Any feedback you provide is voluntary and does not in any way affect your access to Gold Coast Tourist Parks' website.