Gold Coast Tourist Parks will be implementing changes to our booking procedure for a select group of parks on 1 May 2024. Bookings for these parks will now be taken on a first come, first served basis, to ensure our aim that Gold Coast Tourist Parks are for everyone to experience and enjoy.
Why is the booking procedure changing?
Based on feedback from our guests, our parks have decided to implement a new booking procedure, as our number one aim is ensuring Gold Coast Tourists Parks are for everyone to experience and enjoy.
Bookings will open at the same time for everyone, creating more equal opportunities for those wanting to holiday at Gold Coast Tourist Parks. Bookings will be taken on a first come, first served basis.
Does this apply to all Gold Coast Tourist Parks?
No, the new booking procedure applies to the following parks:
Jacobs Well Tourist Park
Burleigh Beach Tourist Park
Tallebudgera Creek Tourist Park
Kirra Beach Tourist Park
How will this impact my existing booking?
All existing bookings will be honoured. We look forward to welcoming you back to Gold Coast Tourist Parks.
Can I make a booking a year in advance?
Yes. Based on our monthly booking window, reservations will be taken on a first come, first served basis. Bookings can be made online or direct as follows:
- Online bookings will open from 6pm on the last day of the month*
- Direct bookings will open from 8am on the first day of the month*
Example: The booking window will open on 30 April 2024 (online) and 1 May 2024 (direct) for bookings in May 2025.
*Exception: There will be no booking window on 31 December and 1 January. Any bookings for a stay in January will open at the same time as December bookings (30 November for online and 1 December for direct).
Can I book outside the monthly booking window?
Yes, you can book for any stay within the next 12 months.
If you are interested in staying during school holidays, long weekends, or special events, these dates may book out earlier so we recommend that you book during the initial booking window.
I am a regular guest. Will I get my preferred site?
The booking window opens at the same time for everyone and bookings are taken on a first come, first served basis.
While every effort is made by our park teams to accommodate preferred sites or cabins, this is not guaranteed. Read our Terms & Conditions for more.
Note: Some guests have longed to stay on a premium site or waterfront site and haven’t been able to in the past. Under this new booking procedure, you may secure a booking on one of these sites.
What if I am unable to secure a booking for my preferred dates?
If your preferred dates are unavailable, consider alternative dates or check at a different Gold Coast Tourist Park.
I am a new guest. How will this booking procedure impact me?
Bookings will open at the same time for everyone and will be taken on a first come, first served basis. This will create new opportunities for guests who have not been able to secure a booking with us.
Can I make a group booking?
Please contact the park directly to make a group booking. Special conditions apply.
Are there minimum night stay requirements?
Yes, the minimum night stays are as follows:
- Off-peak - 2 nights
- Christmas Holidays - 14 nights (2 weeks)
Minimum night stays vary by park during other periods. Contact the park directly for more details.
When do I pay for my booking?
The payment terms are as follows:
Off-peak stays
- Deposit for first night is payable at the time of booking
- Balance of payment is due upon arrival
Peak stays (school holidays, long weekends and special events)
- Full payment is due at the time of booking
Long stays (28 nights +)
- Deposit for first night is payable at the time of booking
- Balance of payment (27 nights) is due upon arrival
- For stays longer than 28 nights, the Tourist Park team will advise the payment terms
Bookings made within 7 days of stay
- Full payment is due at time of booking
Payment Terms may vary at other times of the year. Contact the park directly for more details.
What if I am unable to make a booking online?
Contact the park directly to make a booking.
Still have questions? Leave us a message and a member of our team will be in touch with you shortly.
